New Reviewer

Texas Auto Spa @ Stonebriar Expensive BAD detail!

Texas Auto Spa @ Stonebriar Expensive BAD detail!
Texas Auto Spa @ Stonebriar Expensive BAD detail!
Chris/owner was to perform the Ultimate Full Detail service and additional detail services for $400.00 well above his published pricing for car show quality services for Premium Ultimate Full detail, 3 Step Wax, Polish, & Buff, Scratch & Scuff Removal, Engine Cleaning, Detailer Clay Bar Application, Swirl Mark Removal. Instead what I got back was a car with wax splatter all over everything, buff burns on plastic finder parts and did nothing to the inside but vacuum I think. Here are the pictures I took when I got the car back. you decide if he sucks or not for yourself. https://www.dropbox.com/sh/p7550kxfjgqlw58/533GVuxw1z
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1 comment
#763541

One of the worse experience ever ,don't waste your time or money here

ID
#411292 Review #411292 is a subjective opinion of poster.
Location
Carrollton, Texas
Loss
$400
New Reviewer

Enterprise Rent A Car - Lazy rude bad bad customer service

State Farm insurance provided me an Enterprise rental for 3 1/2 months. When BMW returned the car litter literally across the street we left our grudge remote in the car. They threw it in a box full of remotes and didn't bother one bit to look who rented it (which the had to do anyway to check in) and label it or call us. I drove 40 miles on Saturday March 9th to look through the box to see if I could find it. I did not reliable they closed at noon on Sat but there were 3 employees sill sitting at their computers. One right next to the window where I tapped lightly with my other remote. After 10 min of completely ignoring me I knocked vigorously on the door which finically prompted a response where one of them came to the door and bitched me out said I was scaring her employees, that they were closed very bitterly. I tried to explain that I had driven a long way but she just coldly walked away. My advice is to use any car rental agency except Enterprise. Now I get to drive another 80 miles (160 total) to try to get my remote back. And I am sure I will be faced with more rude careless poor customer service. 410 N Central Expy Richardson, TX 972-479-****
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3 comments
#1056037

THEN DONT LEAVE THE REMOTE IN THE RENTAL CAR NEXT TIME...DUH!!

#1056047
@Anonymous

What a looser you are! like you never forgot anything right!

If you had a job then you wouldnt have time to post *** comments on line like this. Or your the *** manager referred to in the post!

#621960

Thank you for bringing this to our attention. We would like to look into this further.

Please email Care[at]Enterprise.com with your full name, the exact rental location and any other details. (Tatiana)

When emailing, please list reference # (130312-003033) the subject line.

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ID
#391890 Review #391890 is a subjective opinion of poster.
Location
Dallas, Texas
Service
Enterprise Rent A Car Car Rental
Loss
$80