Cidney Hpb

Irving Police Department - Police department revoked my membership

My membership has been revoked because I was accused of harassing him. Something aint right on how its done. The member asked the Irving police department to revoke it like he has high authority. They recommend to revoke my membership. According to my club manager, the Irving police department had a meeting a week before my membership was revoked, and decided to in the first place because of the member. I had not done nothing. Its not right for the Irving police department to take an advantage of the system. I want to file a complaint against the department.
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Cidney Hpb
map-marker Coppell, Texas

24 Hour Fitness - Loss Prevention Manager: Lack of Respect

After my membership was revoked back on December 17th of 2012, I had tried to talk to the Loss Prevention Manager by emailing and calling him, but he would not respond. My club manager tried to email him many times about getting my membership back. He would talk to him, but not me.According to my club manager, he would not talk to me because I would not follow the agreement contract rules. He is working a high executive job, and its rude to not respond to my calls. He should respond, even if I did wrong. I contacted him from December 18th of 2012 til February 11th of 2013. I have not spoken to him every since. All im asking is to drop the issue and getting my membership back. Since he is being rude, I can't do nothing about it. I hope somebody looks at the issue.
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Cidney Hpb
map-marker Coppell, Texas

24 Hour Fitness - Poor customer service

On January 16th of 2013 at the time, after my membership was revoked, I wanted to start over so I resigned back into the system. I had wanted to come to the gym to workout, so I walked and signed in. She was on the phone texting as I was signing in. She looked down on the computer after I signed in. She didn't say nothing.I went upstairs to set my bike up. I noticed she was walking back and forth across the desk. She called the police on me because I notice they were coming. I walked out of the classroom they asked me questions and as I was walking outside, she was smirking like it was a joke. She should of said that I can't come in, instead she called the police on purpose. I didn't address that to club manager because I was upset over the revoked membership issue. She was rude, and they should get rid of her. The day after my membership gotten revoked, she threatened me to call the police on me if I didn't get out, like I was a bad person. I wasn't. I dealt with her a few times, and she was rude and noisy to me. December 12th, I was signing in and she looked me as I was signing in like im a criminal. I don't know whats her problem.If she is still working at the Valley Ranch location, the company should look at it. She treated me like ***.
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