Verizon Wireless - Empty Box
Verizon claims returned cell phone not in the box. Being billed for not returning cell phone. Numerous complaints from customers with the same problem. Cell phones returned but Verizon claims received an empty box. Google Verizon claims received empty box. clearly a scam going on and Verizon aware of this but does nothing about it.Verizon claims Post Office problem and Fed Ex problem. This has been going on since December, and their customer service representives, and supervisors say they will look into it, and start an ivestigation but clearly its the same stories they have been given to other customers with the same problem. Public beware do not return damage cell phones thru their prepaid packages..Pay the fees yourself, and get receipt and weight,of the package....
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