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Sunwing Airlines - Do not travel with Sunwing package deals

Disastrous vacation at Brisas Del Caribe Cuba. Went there 4 years ago and had a wonderful trip. This time it is something you want to stay away from, run down, electrical problems, cold food, not eatable, very rude environment, birds and flies in the dining area eating off plates. No activities at the resort, dirty pools, very unsanitary conditions. Grounds not kept up like before. Seems like there is fewer staff and the ones there really don't care. Russian owned not Cuban owned as before. Discrimination if you are not Russian. Tried to get a pizza and was told they could not give it to us it was for the Russians. Coffee was like drinking cold non flavored mud. The only good part of the trip was our Maid she was a sweetheart and kept our room nice. Watched one cleaner wipe up a chair and then take the dirty floor rag to dry it with. White furniture all stained, and broken. Could not use internet because it would not change language to English. Booked one trip outside the resort and it was cancelled. We will not go down south again this was our last trip.
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ID
#1808414 Review #1808414 is a subjective opinion of poster.
Cons
  • Poor quality seating
  • Packages should be revamped to suit canadians
Preferred solution
Full refund