Travas Esr
map-marker Corpus Christi, Texas

Vivint - BUYER BEWARE

Please do your homework before signing up with Vivant! They provided us with faulty equipment and then schedule a tech to come back a month after the service call was placed.

When the tech finally came, he came before the scheduled time and no one was home. When we called to reschedule, we were given yet another month before they could return. Now another piece of equipment does not work, and calls the police out at least weekly for no reason. I have attempted to cancel my contract and they refuse.

They also refuse to give me contact info of their superiors. Don't get suckered into their trap like we did. This company will not keep their contractual agreements, yet continue to take money out of my account monthly.

They are a scam!!! BUYER BEWARE!

Vivint Reply:
Vivint thanks this customer for taking the time to share their experience through PissedConsumer. It is important to us that each customer have a fully-functioning system and we apologize for any abnormal scheduling delays. This individual is encouraged to send their phone or account number to vivintfb@vivint.com so we are able to rectify any further concerns immediately.
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