New Reviewer
I have made 5 phone calls to Duke since Oct 18, the first to shut power off and to give address for refund ck to be sent to. Call two I was told ck was sent Nov 2, to the address on file, I haven't been there in 3 yrs. Nov.18, I called the third time, I was told ck was...
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ID
#461303 Review #461303 is a subjective opinion of poster.
Loss
$101
New Reviewer

CareCredit - Refund

Ok so 2 weeks ago I submitted a complaint on here, only after I had tried to take care of it with CC themselves. I do not like to do things like this, only as last resort. But if you are going to file complaints then you must let people know when that company comes through for you. Care Credit contacted me right away, they were more than generous. I am very pleased to say that I can finish making my payments to them and on time. All I can say is if you have an issue with a creditor, try very hard to work with them yourself, if no response, there are ways to help, good luck and thank you Care Credit!
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ID
#386410 Review #386410 is a subjective opinion of poster.
Location
New Smyrna Beach, Florida
New Reviewer

CareCredit - Punished for Paying Early!

I had $3000. worth of dental work done in Dec. of 09, was told that care credit would finance interest free for 60 mths. they did for 90 days and than I was hit with a very large interest payment! I had moved, so I had no recourse on dentist. I make my payments on the first of the mth, they are not due until the end, always pay more than the min. I have had to use the card a few times for emergencies, but no more than a few hundred dollars. As of Dec 12 I still owed $2500. In Nov. 2012, I made my pymt on the 2nd as I normally do, and than I got paid on the 28th and made my Dec ppmt. This is where I got punished! Because I made 2 payments in 1 mth they are saying I did not make my Dec pymt. and now I am late on 3 pymt. I closed acct, and I will warn you DO NOT OPEN AN ACCOUNT WITH CARE CREDIT! they will suck you dry, you will never get it payed off. When I called cs, their response was "We are not like mastercard and visa" and they are right! I paid all 5 of my bills at the same time that month and they are the ONLY ONE that did this. Use them as your very last resort!
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1 comment
#607737

**To expedite a response, please provide Reference code DM 021213_pc_bevans**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

ID
#382239 Review #382239 is a subjective opinion of poster.
Location
New Smyrna Beach, Florida
Product
Carecredit Credit Card
Loss
$90