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Betterthandiamond - Please Help with reviews

I ordered from this website, have not received any confirmation for my order. I have called them and had to leave a voice message. They have odd sounding recording and any extension choosen take you to VM. When my husband called, they called him back but gave him NO information on our order but assured him it was shipped. They claim to have been in business for over 18 years but I can find any other information on them. I have looked online for days now and nothing comes up. Has anyone done business with this company?? Can you please give your reviews if you have.
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#381908 Review #381908 is a subjective opinion of poster.