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If you're looking to buy furniture from this store. DON'T. It is cheaply made. Bought a couch with 2 recliners at the end. In under a year [purchased end of February 2019] the one side started doing a grinding noise and was starting to go crooked. I put in the issue in...
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ID
#2395919 Review #2395919 is a subjective opinion of poster.
Location
Brooklyn, Ohio
Cons
  • Warranty company
  • Customer service
  • Quality of product
Preferred solution
At least some money back.

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Original review updated by user Jan 26, 2021
Delivery was supposed to be sent on New Years Eve. I got an email saying it was delivery confirmed.I asked my mother and she had no recollection. Nope.I called FTD. .telling me florist was closed on new years day and they would contact the florist and get back to me...
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2 comments
#595669

Obviously it was the fault of the florist who read the address wrong and delivered it to the wrong house. People like you really *** me off, you complain when stuff happens (which yes it sucks that it does) but you clearly showed above that FTD tried making it right.

They admitted that it was not your fault and they offered to deliver an arrangement LARGER than what you ordered for free. Ultimately the company sent out two arrangements in the end. They made no profit, in fact they lost money to make it right for you. Sometimes stuff happens, don't ****** about it if they tried to fix it for you.

I would have sent Kacey a thank you letter for trying to fix it.

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ID
#372135 Review #372135 is a subjective opinion of poster.
Product
Ftd Flowers