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UPS - Damaged first delivery-missed delivery date second delivery

UPS damaged my first delivery beyond repair!! UPS missed second delivery date and I am still waiting. I called UPS to see what was going on and they said they had a new driver and I would get my Xmas present on Jan. 2nd. This box of mine has been sitting 14 miles from my house for 5 day's do to negligent and irresponsible people. Our regular driver we had for twenty yrs. never missed a beat!!!In the future when ordering from a company I will make sure they don't use UPS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This company(UPS) needs re-organization.
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#371849 Review #371849 is a subjective opinion of poster.
Delhi, New York