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Lazada Philippines - I CANNOT CONRACT MY SELLER AFTER I PAY MY ORDERS IN GCASH.
Lazada Philippines - I CANNOT CONRACT MY SELLER AFTER I PAY MY ORDERS IN GCASH.
Lazada Philippines - I CANNOT CONRACT MY SELLER AFTER I PAY MY ORDERS IN GCASH.
Lazada Philippines - I CANNOT CONRACT MY SELLER AFTER I PAY MY ORDERS IN GCASH.
Lazada Philippines - I CANNOT CONRACT MY SELLER AFTER I PAY MY ORDERS IN GCASH.
Lazada Philippines - I CANNOT CONRACT MY SELLER AFTER I PAY MY ORDERS IN GCASH.
Feb 12 my husband pay my orders in gcash.Feb 13 the seller told the products is ready for shipment, but yesterday we call her ,she say the product was ship last saturday from cebu.But until now i cannot contact the seller. Please help to know her whereabouts.Her name...
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3 comments
#1828027

Hi, Ma'am/Sir. We are very sorry to hear that this happened.

We will make sure to raise your complaint right away but we regret to inform you that we will not be able to grant you a refund since you transacted outside of Lazada. When paying through Cash on Delivery, we have a reminder for our customers on the checkout page that full payment is done only directly to the courier and that no partial payments are required. For this reason, we cannot process any refund. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

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ID
#1797535 Review #1797535 is a subjective opinion of poster.
Loss
$22
Preferred solution
Deliver product or service ordered