New Reviewer

MacMall

DOES NOT HONOR XMAS. VERY POOR CUSTOMER RETURN POLICY AT XMAS TIME. DO NOT USE MACMALL FOR ANYTHING. All returns have a restocking fee of 15%. I purchased a brand new IPAD with retina display in November. My son wanted the cellular plan to go with it. MacMall customer service refused to accept my return. They stated to ask the original person whom I purchased from for an exception. Upon going to the original person I purchased from I was told there would be a 15% restocking fee. That's $100!!!!! I only wanted to exchange the ipad. I informed her that I would post on the internet not to go to MACMALL for anything. They will only rip you off if there is any problem with your purchase.
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#370592 Review #370592 is a subjective opinion of poster.
Location
Springfield, Massachusetts
New Reviewer

MACMALL DOES NOT HONOR XMAS!!!!!!!!!!

VERY POOR CUSTOMER RETURN POLICY AT XMAS TIME. DO NOT USE MACMALL FOR ANYTHING. All returns have a restocking fee of 15%. I purchased a brand new IPAD with retina display in November. My son wanted the cellular plan to go with it. MacMall customer service refused to accept my return. They stated to ask the original person whom I purchased from for an exception. Upon going to the original person I purchased from I was told there would be a 15% restocking fee. That's $100!!!!! I only wanted to exchange the ipad. I informed her that I would post on the internet not to go to MACMALL for anything. They will only rip you off if there is any problem with your purchase.
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Helpful 1 Not helpful 0
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#370590 Review #370590 is a subjective opinion of poster.
Location
Springfield, Massachusetts