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American Automobile Association - We waited 11 1/2 hours for a tow and we nine dollar out of contract fee and they charged us 90.00

Were not informed that we had 4 call per card. Instead they said it would cost us 9.00 to get a tow. What in turn was actually 90.00 charged to our account . We asked to be refund the 90.00 a put it the other card. They said they could not do that because of service being completed. I was informed that they would add extra ticket on to card and take $60.00 of my membership renewal . That not good enough i was told 9.00 and my wife heard 9.00 also. I looking to have 81.00 return to my account. Base on the fact that missed informed of amount and number of tows per card.
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#1795654 Review #1795654 is a subjective opinion of poster.
American Automobile Association Customer Care
  • Wendy
  • Incompetent service reps
Preferred solution
Full refund