Tracy A Bie
map-marker Greenfield, Indiana

Epic Sports is a joke

I purchased 9 sports bras for my dance team in November, 2012. When I received them, two had dirt spots on them, one had a dark piece of elastic floating between the bra and lining that showed through the bra, and the third one looked like it had been drug across a dirty floor. I instantly called them to complain. They told me I had to submit pictures of the items, then send them back at my expense and they would return them to JB Bloomers for them to determine whether or not they were deemed defective. I received an e-mail back today, telling me that they would take them back, but were not going to give me full credit because the items were dirty? Well yeah...they were because that's the way I received them. They were NOT in individual packaging rather just thrown in a box. Therefore, they could've easily gotten dirty at Epic Sports, however they wouldn't take the blame and give me a full refund. This is completely outrageous! I have never been treated like this from ANY retailer before. I will NEVER purchase from this company again. Nor, will I EVER purchase anything from JB Bloomers again.
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Loss:
$60