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Ascentive messed up my computer

I was with tech support for about five hours, Symantec and my ISP, because of problems after I instaled Ascentive software. I can't even delete it from my computer, add/remove programs doesn't get rid of it. I want my money back. I was unable to get on the Internet. It took some very good tech support people hours to get my Internet access back. Also, I have not noticed any improvement in the performance of my computer. Why don't these people provide a tech support number like Microsoft, Dell, Gateway, Symantec, and other companies that sell products that work? RKammer
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Has anyone figured out how to get Ascentive off there computer after you run their free scan? I ran the free scan and ad remove programs will not remove it from my computer!


I went to (after seeing it advertised on TV) and I did the free scan. Well after I decided that I did not want to buy the program and I used the add/remove program to delete Speed Scan I found that several of my Microsoft documents which were in the same directory are gone.

I'm soo pissed that this *** is even advertised & that I fell for it!!! :(

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#141498 Review #141498 is a subjective opinion of poster.
Washington, District Of Columbia