Carole F Ncj
map-marker West Burlington, Iowa

ASpen Dental So Fraudulent

Aspen Dental is not a good place DO NOT go there..Ruined my life !!!!!!! :( oh my god.. this is exactly what happened to me... they pulled 15 teeth and slapped on some temporary dentures that made me *** and would not stay in.. they kept putting soft liners in.. so i waited almost a year for my permanent dentures and when i was about to get them i saw there ad for implants... i was asking about it and they said yes those would be good for you .. they had not applied a 2500.00 credit to care credit the financing i found out...( i had the credit due to the fact that i found out that my teeth when they removed them didnt have to be surgically removed..they came out easily.. they had mentioned the credit that might happen afterwards to the account when we first started the process of getting dentures. that credit was not applied to care credit for almost 6 months.. and we found out about it when i asked if my teeth had to be surgially removed and they said no none of the did.. 6 months of them not applying the credit to care credit I dont know who is to blame for that... ) okay so back to the implant discussion when i was talking to them she was already getting it set up for them and i said wait we have a credit of 2500.00 and some odd cents that we could use for this right? Since we had paid off the balance due way before we found out that we had a credit. I am sorry that this bounces around so much.. so much to tell about my experience,, So anyway my xrays were up and i knew that i had alot of bone loss. so I HAd to ask them did i have enough bone on the top for implants.. and after i was already set up for an appt the dentist came in and saw that indeed i did not have enough bone at the top.. so they took that off...and they were only going to be able to do the bottoms...so the appt lady.. finiance lady i dont know what she was... she was so fast in getting it all in the computer.. it was like yeah. i am on a commision and i scored with this patient.. So i asked then the credit that we should of gotten can go towards this procedure she said.. I would not owe anything..I thought it was wierd.. i mean is my money just out there in aspen dental land somewhere and could be applied to this procedure but yet it couldnt be applied to care credit? anyway that was a nightmare.. and i figured if i can get my teeth to stay in it will be worth it...so everything was taken care of for the implants.. I have panic attacks horrible and take an ativan one hour before appt 10 minutes before appt and have an extra one if i need it during appt.. well i waited to long the 2 i took didnt do much so they told me take the 3rd one.. i dont even remember walking back to the procedure room.. all i remember is i woke up in the back set of our car screaming because it hurts so bad... they didnt tell my family anything only for me to keep my temp dentures in.. he was so frantic with my pain that he didnt hear to much they were saying.... I was in so much pain for about 3 days.. then i started to feel less and less pain... but i noticed that the implants one was in crooked... and my gums were so inflamed ( i also had gum disease) and a episode of facial cellulitis that i was hospitalized with after i went to them for a bad tooth problem before i even thought about dentures..) I dont know how you get facial cellulitis but that pain was worse than having a baby..i was in the hospital for 3 days hooked up to antibotics that had to be given intravenously every 4 hours. So i healed a bit with the implants.. my temps dentures were all so ill fitting with the implants i had to put over them as i wasnt healing right and i had to get a cleaning.. on my implants.. another appt i dont remember. and we had no more info as to what we should do... only my next appt to get my permanent dentures in 6 months after i had healed completely.. by this time i was wanting food solid food. meat.. meat.. i needed protein.. i was living on mashed potatoes and creme of wheat and yogurt,, Finally my teeth were ready...the crooked implant would be fine they said the implants have a 30% rotation room.. something like that... oh my god when i was told to snap on ,y bottom teeth it hurts so bad i was crying even with being all doped up..... and then they had me try to get them off.. i could not and i was in so much pain.. finally they gave me another ativan to calm me down.. i was told to go home i wasnt healed enough so another month and we tried again..finally they were okay.. but i clanked when i moved my mouth. these didnt feel like my teeth i had in these were really bad.. they removed them and put in again.. i dont know if they had mistakenly put someone elses teeth in me.. but these were bareable and i was told that it would take time to get used to them.. i mentioned there nap on teeth ad where people could go out and eat right afterwards.. well not everyone they said... it has been 2 years now and i still cant eat meat.. i have to use fixodent on my uppers to keep them in place.. but food still get underneath.. what food i can eat. i cant eat lettuce it feels like paper in my mouth i cant chew i have no ridges on my teeth.. i know i should go back to them for cleaning that they said i need every 3 months on my implants.. but i cant go near there anymore...they sent me out of there with some prescription mouth wash and a special tooth brush..that they charge me 41.00 for.. when i was told everything was paid for due to the credit not being applied to CARE CREDIT... Do NOT use CARE CREDIT.. it is so messed up..dont fall for procedures they say you can have done.. I should of realized this when a dentist i went to years ago and he said he would bankrupt me with everything i needed done.. and said i should go to Iowa City College of Dentistry and be able to make payments according to my income... but magically ASPEN DENTAL could do this for me.. what can you do after your teeth are all pulled.. you have to have faith in them.. but as soon as i found out they didnt credit our account or didnt apply the 2500 to the credit card.. we didnt know anything about it until i bought up the question were my teeth surgially removed.. and after hearing "oh no they werent" magically i had enough money for these implants but they were going to do the top also until i asked the dr.. the woman was already getting my appt ready for top and bottom.. and dr said no tops.. but bottoms.. well after 2 years of not being able to eat what i love only mush... because i cant chew...anything i take the smallest of bites..So I havent been back.. i could not understand my aspem dental dentist.. and he thought i was a big baby..."Mite and Mile mite and mile..." he was saying to me.. what ????? i couldnt they had given me the wrong teteth to put in my mouth...it was a friggin nightmare.. and I wish i knew how I could report them and all the trouble i had with them.. they also said i was owed 230.00 and they were going to send us a check.. it never came and they said oh we credited care credit..it was never done.. and we haven.t paid the 41.00 we owe for the special toothbrush to use on my implants or the mouth wash.. something is not right with this company.. and i think All about eyes and ASpen Dental and Care Credit are in this together ,, they are corrupt or something... not good business for sure.. I hope Someone else will let me know if you hear of a class action suite against them or Care Credit... Because i have a case..... Carole Farber :( my costs 8500.00 for dentures 2500.00 for bottom implants 6 of them
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Loss:
$12500
7 comments
Guest

Thank you for your comments. I had scheduled a cleaning and will cancel it tomorrow. Not worth saving a few dollars.

Guest

Couldn't keep up with your story jumping everywhere!!...but I get the jist and I do feel bad for you!!

Guest
reply icon Replying to comment of Guest-955838

I just got all my top teeth takin out and immediate dentures put in, I absolutely hate the dentures the are to big, I have to pull my top lip over just to cover the top! They said it was because my face was swollen that is why they are like that!

No my teeth were never that small and I don't have a high gum line! I don't recommend them!

Tyheim Uwd

I am ueing them right now. they did similar to me pls read outright fraud post.

Carole F Ncj

update on me..I have contacted a lawyer and he accepted my case.and you all need to do that also...its the only way we are going to stop this company... complaining brings awareness but actions get results.

if you are from the state of iowa contact me...

Guest
reply icon Replying to comment of Carole F Ncj

I went to one in Burlington Iowa for a broken tooth. They did 11 filings on teeth I never had issues with.

Now I can't eat due to intense pain and they are giving me the run around about it.

Kept me on hold for over 20 minutes while seeing what the dentist wanted to do. I think I will be forced to pay another dentist to fix this issue now.

Marge Krq

Thank you for sharing your story! Hopefullyl it will help others make the decision to get work done elsewhere! https://www.facebook.com/pages/Aspen-Dental-Nightmares/213106****03040

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