James H Mmy
Profile Info
New Reviewer
New Reviewer
Sony Internet TV w/ Google TV...purchased two months prior to 365 rotation to Afghanistan. My family used the TV while I was gone it worked rather well. It worked well when I was home on R&R and even worked when I was medi-vac'd out of Afghanistan (Time frame now...
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ID
Location
Phoenix, Arizona
Product
Sony Tv
Loss
$1099
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I'm on the 4th tv that Sony replaced. Customer service was very understanding.
The problem with freezing up and power cycling is because of a poor choice on processors on the original design. After about 6 to 8 months it becomes susceptibl;e to heat. When it heats up it fails It gets progressively worse until it does it all the time. If you pay attention to how the tv is working, you can call Sony at the second or third time it does it and because it's still under warranty then, no problem.
On top of that, the first replacement unit will automatically come with a 3 year warranty (for every replacement unit) so the one that's coming in a few days will have a new 3 year warranty again.
At this rate, I will have a new tv every year or so for eternity or until they run out of replacement units to send me. Only downside is that we are tv-less for a week everytime this happens but I'm not too worried about that.