New Reviewer

Toll Brothers - Run, far away!

Poor Quality Home Builder, Awful Customer Service We closed on September 19, 2019, the house is still with a huge mess that we have not been able to move in yet. We had several issues with the sales and construction manager at the very beginning of the process and I provided negative online feedback to the company, which caused the president of the company call me to get the details. At that time we agreed to continue to construction and it was promised to build per design and signed documents. During the entire ~7 months of construction process, we had several major construction related issues, we brought all to their attention but continuously ignored and I noticed all three individuals (Sales, Construction manager, Project Manager) were all dishonest.
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1 comment
#1885185

Yes, whatever you do, run, far and fast. And, don't look back! My townhouse in Eagan, MN is a true money pit!

ID
#1791582 Review #1791582 is a subjective opinion of poster.
Location
Fulshear-Simonton, Texas
Service
Toll Brothers House Construction
Cons
  • Warranty and the quality of the build
  • Whole experience with toll brothers
  • Absolutely unprofessional
Preferred solution
Full refund