Don't use FTD
Sent a plant that was supposed to have flowers in it. At the funeral, to my surprise the plant didn't have a single flower in it. Wrote to FTD and they sent a form type of apology. Too little, to late. There are lots of other choices out there. They asked me to fill out a survey and I filled it out to let them know that I was disappointed with the product they sent. After that they sent a 25 percent off comeback offer. Are they kidding? Really?? Whatever the next occasion might be, I wouldn't give them another chance to misrepresent what they say they'll send.
Cary, North Carolina
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