New Reviewer

Simply Wireless is a scam

Bought a Tracfone from HSN. They claimed it came with 1400 "free" minutes., provider is suppossed to be Simply Wireless. Transferred my number to the Tracfone with no problem, but...nothing worked after that. Unable to receive the "included" minutes. HSN refuses to call and try to correct the problem. Told me to call, I can't. The phone does not work and by transferring my number to it, my old phone no longer works. "Simply Wireless", the provider, webite has been down for over a year!!. There are multiple complaints all over the internet. HSN has to be aware of the problem, but continues to sell this scam. I even went to the Tracfone webite and bought more minutes, hoping I could call and fix this mess. Those minutes did not make it to the phone either. Totally disgusted and frustrated.
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1 comment
#637763

Follow instructions on the enclosed Welcome Guide to receive your promotional minutes.

If you need additional assistance - you may call or email The Wireless Center. Contact information is located on the Welcome Guide and HSN can provide this information as well.

Unfortunately, the website for Simply Wireless in not affiliated with the HSN partner.

ID
#364075 Review #364075 is a subjective opinion of poster.
Location
Fort Mill, South Carolina
Loss
$120
New Reviewer

Home Shopping Network - HSN sells rip off Simply wireless tracfones

Bought a Tracfone from HSN. They claimed it came with 1400 "free" minutes. Transferred my number to the Tracfone with no problem, but...nothing worked afer that. Unable to receive the "included" minutes. HSN refuses to call and try to correct the problem. Told me to...
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2 comments
#637791

Promotional expiration information is included on the Welcome Guide. During the extended holiday return period (from 10/15/2012 to 12/21/2012) - not only can you return the item through 1/31/2013 - we also had the promotional period extended until this date 1/31/2013. We do provide a minimum of 60 days from th HSN order date to redeem the promotional airtime (usually purchases made after 12/1/2012 had 60 days to redeem)!

Unfortunately - if you are purchasing Xmas gifts very early - I do not recommend purchasing an item with promotional minutes unless you are planning to activate the service prior to the deadline.

The Simply Wireless website is not affiliated with HSN items and we do not advise customers to visit this site.

Thank you!

The Wireless Center

hsncare@***.com

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ID
#364073 Review #364073 is a subjective opinion of poster.
Location
Fort Mill, South Carolina
Loss
$150
New Reviewer

Verizon Wireless is DANGEROUS

Had Verizon contract. Phone quit working @ home, they said they would send rep to chk. Problem continued, called over 40 times. 4 Months later they admitted they had a tower down, and said I needed to buy a $250 extender. I refused. Would not let me out of contract. In April, my home burned to the ground. They still would not let me out of contract. Verizon replaced the tower, came back out (to the burned down home), and said service now worked fine. Contract finally up July 2012. Went monthly w/Verizzon. Got robbed @ Walgreens. Tried to call 911. Call was dropped before I could give info. Tried again, call failed. Called 1800walgreens w/no problem. Reported to Verizon. They asked me to go back to where I was robbed and "try again". Finally reported to FCC. Verizon called on the FCC complaint, this call was recorded. Verizon attempted to give a totally different account of what had happened, and their response.
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ID
#364072 Review #364072 is a subjective opinion of poster.
Location
Fort Mill, South Carolina
Loss
$60000