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I have been a member with USAA for over 40 years. They used to be a good loyal and trustful company.But in the last 10 years they have been greedy and terrible with their costumers. I just had dammage to my house from Hurracane IKE. Not only it took them over a month...
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I have been dealing with USAA about some financial investments I am making (entrusting my money to) with them. My experience so far with them is causing me some suspicions that they will NOT be there for me at the time of a property loss (fire, etc).

They have been courteous, but have made some major goofs in handling the investment -- amateurs!! Because of THEIR mistake causing me loss of interest, they will not stand by them and reimburse me for the mistake THEY made. Not good.

I am looking for another insurance company with good reviews to insure my home and automobiles. I don't trust them anymore.

#141245 Review #141245 is a subjective opinion of poster.
Houston, Texas
Usaa Mortgage