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Budget Inn - Dissatisfaction w: employee. Bizarre story

Budget Inn - Dissatisfaction w: employee. Bizarre story
Budget Inn - Dissatisfaction w: employee. Bizarre story
Budget Inn - Dissatisfaction w: employee. Bizarre story
Update by user Feb 14, 2020

Dark front desk no employee to be found for over an hour wife sick had to go to different hotel but girl popped up in front desk area and said s off clock and won’t check me as well as another customer in . Then right after she left and locked the front door and left with no one to take over.

I have a video of both her saying she won’t check us in.

As well as her leaving just contact me because I don’t think the videos up loaded Thank you. I think I deserve something more than just a refund it was by far my worse experience with a hotel

Original review posted by user Feb 14, 2020
I dont know if you got the videos but I still have them I have not recieved a refund and nor have I even heard from budget inn I am about to go to the local news channels to handle this as well . It should be known how they treat their customers
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1 comment
#1831565

Just a clean and comfy room priced with the Budget in mind. Why pay more?

ID
#1792949 Review #1792949 is a subjective opinion of poster.
Service
Budget Inn Customer Care
Pros
  • Cheap
Cons
  • Staff attitudes
Loss
$91
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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Budget Inn of Phoenix - Dissatisfaction w: employee. Bizarre story

Budget Inn of Phoenix - Dissatisfaction w: employee. Bizarre story
Budget Inn of Phoenix - Dissatisfaction w: employee. Bizarre story
i have photo of post it note that was left by employee saying be back in one hour . Thats it no time left no time be back. I waited an hour my wife was sick had thrown up before we got to hotel and then we run into that. After over an hour a girl came out of nowhere and was in complete darkness in front desk area. I as well as another possible guest asked her can we get checked in she said no Im off clock you have to wait until next worker comes in. I have video of this Im about to give it to local tv channels. So after that I continued to call customer service with your company as well as hotwire. But never got resolved that night I understand because it was after 11. I got a different hotel down street. I also have video of her leaving hotel with front office dark and her locking door with no one else at front desk. Thank you I await your response.
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ID
#1786278 Review #1786278 is a subjective opinion of poster.
Location
Wichita, Kansas
Service
Budget Inn Of Phoenix Customer Care