irenesu S
map-marker Westland, Michigan

Poor house cleaning service by Maid Brigade of SE Michigan in Wixom

If you need house cleaning service, please beware. A company with the above name provided lousy service and poor response to customer complaints. I paid $310 for a whole house cleaning excluding floors with carpet and basement. When the job was done, I went to inspect the house. I was shocked to find counter tops, dinning table, fireplace, and light fixtures covered with a thick layer of dust. After a phone call to the company's office, they agreed to send someone in to finish up for another $70 on the following day. I paid the money, but the condition of the house remained the same. The explanation offered by the company was that dust came from the heating system of the house. This is a real joke. Unless the heating system worked like an exhaust fan, there was no possibility that this much dust would accumulate overnight! I paid nearly $400 with no noticeable improvement of the condition of the house. This service is worse than some fly-by-night companies.
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Loss:
$400