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My daughter brought her 12 year old dog to get groomed her several times at the Petco in Apple Valley, MN. On Saturday 2/1/20 they had shaved his back and one leg and refused to complete the cut because her dog had bit the groomer twice. The groomer refused to finish...
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1 comment
#1819492

Hi JB. We're sorry to hear about the service you received at your local store, thank you for taking the time to bring this to our attention.

We certainly don't want you to be stuck with that kind of experience. At your earliest convenience, please call our customer support at (888-824-7257) so that we can look into this further.

ID
#1780265 Review #1780265 is a subjective opinion of poster.
Location
Apple Valley, Minnesota
Cons
  • Horrible customer service
  • Disrespectful staff
  • Unprofessional grooming
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution