New Reviewer
What a pity that the new Sun Country management has turned a once great airline, one that was admired and preferred by its customers, into the grossly customer-unfriendly, uncaring and manipulative organization that it is today. It is not really a surprise, although it...
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ID
#1440345 Review #1440345 is a subjective opinion of poster.
Location
Monroe, Louisiana
Service
Sun Country Airlines Flight Booking
Reason of review
Poor customer service
Preferred solution
Replace the CEO with someone who can right the sinking ship.
New Reviewer

Cox Communications: TV, Phone & Internet

Cox Communications has proven itself to be a greedy, incompetent, unreliable and arrogant company over several years and two different states. I cannot bear to tell about the many, many problems and issues. I hesitate to say "never", but I do not recall ever that Cox has properly handled any issue on a timely basis. BE WARNED!!! Deal with them only if you are willing to be thoroughly frustrated and spend untold hours trying to get things right. Be prepared for dishonesty. Be prepared to be charged unfairly, treated poorly, and not ever receive the calls from their managers which are promised.
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2 comments
#577580

Yes --- Cox can become a moral, responsible and ethical company which cares even a little bit for your customers.

But, from my experience, and from the experiences of thousands of your other pissed customers, and ex-customers, that is not likely to happen.

As an employee of an unethical and uncaring company, you cannot do much. You could find a job with a company that is not rotten to the core.

There are plenty of companies out there that people could be proud to be with. Cox just is not one of those.

#568066

I'm so sorry to hear you feel this way. Is there something we can do to help? Please let us know.

Dina

Cox Communications

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ID
#356323 Review #356323 is a subjective opinion of poster.
Location
Phoenix, Arizona
Service
Cox Communications Deal
New Reviewer

WARNING About CIT Bank: 11/2/2012

Warning!!! DO NOT do business with these people! Once they get your money, they do everything possible to prevent or delay giving it back. They deducted money from my account for a very large wire they were supposed to send, but then refused to send the wire. Later they said they had a two week hold on checks, but it was more than two weeks, and they still would not send the wire. I became very concerned that they were in financial trouble, and that they really were not able to wire out a very large amount of money. Before that, they told me they had the right to a 30 day delay, but I checked that out with another bank and was told that was not true. The wire was supposed to go out Monday, 10/29/12. But, they could not find the paperwork -- which they eventually did. Then, we were promised that it would go out Wednesday -- which it did not, and they did not tell us. On Friday, I spent the entire day trying to get them to send it. With much difficulty, they finally sent it very late afternoon on Friday. This ensured that I could not use that money until next week. Customer service people have little or no authority. It seems that they have a policy of delay which refers things to their business office. I left three messages with their vice president and he did not return those calls. I waited a full 15 minutes on their home office general line, but the receptionist was, "still busy with other callers". Only after I threatened legal action through another location did he answer the phone. I did finally get them to send the wire, but only after threatening legal action with a couple of people, and the matter was escalated to "the highest office". The extra 10 basis points of interest is absolutely not worth the frustration and the risk of dealing with this kind of organization. I will definitely close out my CIT account, because their delaying tactics and deceit have convinced me that they are either too arrogant and uncaring about their customers -- or much worse. I will not further risk the "much worse".
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5 comments
#1428921

Thank you. I was just about to transfer $20,000 into a savings account there I will not now.

#1839930
@Izifaddag

Thank you, I was about to transfer over $100,000 from low yielding savings account and will not do so based on your review.

#1839932
@Izifaddag

Thank you. I was about to transfer $100,000 from low yielding savings account and would not do so now based on this review.

#1056023

CIT is NOT CitiBank. Two unrelated institutions. Obviously CIT wants that confusion.

#767816

Are you referring to Citibank, or CIT Bank? The subject indicates both.

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ID
#356311 Review #356311 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Cit Bank Savings Account
Reason of review
Poor customer service