I had a son that had insurance with USAA. My son passed away November 4, 2019 and the following week my wife contacted USAA to cancel his insurance. The lady said they couldn't do that until they got a death certificate and only his estranged wife could complete the...
- Cheaper insurance
- Unrealistic demands on deceased veteran
Reason of review
Unable to handle USAA auto insurance for my deceased son.
USAA needs to look at the process by which they take care of dead veterans
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