Theron F
Profile Info
New Reviewer
New Reviewer
USAA - Dont do it ,they are not very compassionate
I had a son that had insurance with USAA. My son passed away November 4, 2019 and the following week my wife contacted USAA to cancel his insurance. The lady said they couldn't do that until they got a death certificate and only his estranged wife could complete the...
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ID
Pros
- Cheaper insurance
Cons
- Unrealistic demands on deceased veteran
Reason of review
Unable to handle USAA auto insurance for my deceased son.
Loss
$800
Preferred solution
USAA needs to look at the process by which they take care of dead veterans
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There will be no problem if you fail to pay the insurance bill. They will cancel, no doubt.