Cana passenger stay on bus & get off at different location?

Megabus

My 85 year old mother (Amelia Rodriguez) was booked on trip from San Antonio to Houston but wrong location Shell 1960 was selected. I would like to see if she can be dropped off at Katy mills location since I live in Missouri City.

Her reservation is 50-7843-****20-M77R-0730 SAN-HNW. Scheduled to arrive at 12:20

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Maggie Grant
#1856668
Unfortunately, megabus.com does not provide any information if it is possible to be dropped off at a different location.
However, it is stated that all seats on megabus.com are sold on a reservation basis and you must travel at your specified time and date. Customers are required to be at their departure point at least 15 minutes before their selected trip is scheduled to depart.
This allows Megabus drivers to board customers in a timely manner avoiding any delays that may impact the departure of the vehicle. No refunds or credits will be given in instances where customers miss the bus. However, reservations can be changed on the company website up until 6 hours prior to departure.