mark Yvd
map-marker Killeen, Texas

BarStoolSupercenter.com

I called prior to an order for bar stools and was told the stools were in stock and would ship the next Monday. I gave them my credit card and it was charged immediately. The web site says that they had been shipped. 2 weeks goes by and the web site says order pending fulfillment but still says shipped. I call them and they tell me the web sites says it takes two weeks. 4 weeks goes by and the person tells me she will get back to me (she was very nice) over the phone. 6 weeks goes by still no phone call or email and no bar stools. I email and she still doesn't have a delivery date and can't give me one. I said ok just cancel my order. Then I was charged $0 for cancellation ok, them I'm told it take 21 days to get my money back. Now I'm really pissed. I am a merchant it doesn't take 21 days to credit a credit card. They had my money for 6 weeks and now they want to hold it 3 weeks more. They lied, took my money and are jerking me around on my refund. I would go somewhere else. Also the same stools were $22 less at Sears.
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