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USAA Treats Its Customers Like Trash

I am a 52 year member of USAA and my son is a 25 year member. My son recently took out a rental insurance policy on his home so he could rent it while waiting to sell it. As it turned out, the renter in a short period of time and without authorization "trashed the...
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#1815977

The issue is that YOU can’t prove that YOU didn’t do it. If they contacted the renters and they said “No we left the place immaculate” and then provided pictures then they will deny any claim because then it would be fraud. You have to have proof the renters did it.

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#1774168 Review #1774168 is a subjective opinion of poster.
Cons
  • Pretends not to hear you
  • Almost every aspect of handling auto insurance claims
  • Usaa frauds members
Reason of review
Rental Insurance Claim Denied
Loss
$25
Preferred solution
Approve the claim