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Family Dollar - Unable to clip smart coupons
Family Dollar - Unable to clip smart coupons
Family Dollar - Unable to clip smart coupons
Family Dollar - Unable to clip smart coupons
Was unable to use so advertised smart coupon on tide liquid $2 off because it wasnt on the site n the cashier was rude and refused to over ride and give me the coupon. I did go ahead with the purchase. Store number 06358 time 13:59. I shop your store because of the...
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2 comments
#1814610

Employees actually aren't supposed to manually override prices when the smart coupons don't work. All managers were emailed specific instructions from corporate when they first introduced smart coupons, and not manually overriding was the number one rule.

Unfortunately, most times if you report issues to corporate they will just tell you what you want to hear while continuing to tell employees to do the opposite. Some managers can get away with it depending on their reputation with the company but normally when a cashier does it they are investigated by loss prevention, even if it's just a few pennies.

Crazy. That company is 100% *** backwards

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ID
#1769274 Review #1769274 is a subjective opinion of poster.
Location
Elyria City, Ohio
Service
Family Dollar Cashier
Pros
  • Products
  • Good to run in and get cleaning things
  • Affordable products because of the smart coupons
Cons
  • Being bullied
  • Cashier very rude
Reason of review
Not as described/ advertised
Loss
$2
Preferred solution
Price reduction