Kathleen L Zkk
map-marker Fellowship, Florida

Dr Snooze - Go somewhere else

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I bought an adjustable bed, pillows and sheets. After waiting two weeks for the sheets I realized I did not need them. I took them back but was told they were non returnable as they did not "stock" them. I went back again about two weeks later and the sales person made a call and said yes I could bring them back for a partial credit. It's been over two weeks and I'm still waiting to see a credit come through on my credit card. I went to this store because I bought a mattress there before about 9 years ago. Never again though. I have learned my lesson this time.
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Pros:
  • Had purchased there before
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Price reduction