New Reviewer

Better Business Bureau - BBB is a SCAM

I too was one of those consumers who thought the BBB was a government agecy...........impartial watchdog......was I wrong. BBB is the biggest waste of time. Thank God for this type of Forum (Pissed off Consumer) that we all at east can get the word out without having to waste time...........complaining to an agency who is mostly funded on donations from those same companies or business we are filing a complaint on. Instead of taking an impartial stand.............the BBB always ends their findings with "WE feel that the business acted diligent in trying to resolve the consumer s complaint (s).
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ID
#351995 Review #351995 is a subjective opinion of poster.
Location
Providence, Rhode Island
New Reviewer

Scott Volkswagen - Forging Mileage

Consumer Beaware:::.........If you have a used VW and need reapirs or bodywork...........do yourself a favor and find yourself another repair facility. Be prepared to pay for what they deem Maufacturer s VW parts, but they are actually aftermarket. Be prepared for Scott VW not to stand behind their work (warranty). Pay close attention to your service repair record...........noting and making sure the mileage is correct. Many people make that mistake...........without catching it..........you are left high and dry because either the body shop or service department low balled your mileage..........you are out of your warranty limitation. Don t trust or expect much from the owner Brad S. He comes across as the IVY Leaguer in his dockers and button down shirts.............now who he really is ladies and gentleman. In closing.............do not allow the body shop to perform any mechancial repairs...........unless they state in WRITING that they will stand behind those repairs at 1000%. A body shop that does not have a lift...how can you thoroughly inspect and QC a vehicle????
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2 comments
#1221109

Highly recommend Scott Collision Repair. Manager Ray is hands down the best.

Scotts VW did outstanding body work on our 2013 Jetta Sportswagon.

When we picked it up they had detailed it inside and out. They exceeded our expectations by far.

Total misrepresentation of Scott VW Collision of prior comment.

#1042274

This is totally misrepresentation Scott volswagon deals with its valued customers with the utmost respect and professionalism and also uses nothing but volkswagon parts and it's owner brad is a very hands on owner dealing with the everyday operations his door is always open to his valued customers

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ID
#351993 Review #351993 is a subjective opinion of poster.
Location
Providence, Rhode Island