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Large School District - "NOT OUR PROBLEM!"

Ordered a VERY IMPORTANT REPAIR PART on Thursday morning for overnight delivery. No package on Friday. First call Friday afternoon I was told that it "wasn't actually late until 24 hours had passed from time of scheduled delivery." HUH??? Guaranteed 10am means 10am in my world. Called on Saturday and was told "It's still on time." That's only because they changed the delivery date to Monday so that it's not showing late! UPS IS THE WORST DELIVERY COMPANY OUT THERE. THIS IS THE 5th LATE DELIVERY OUT OF THE LAST 8 IN THE LAST 60 DAYS!!!
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ID
#111756 Review #111756 is a subjective opinion of poster.
Location
Plymouth, Minnesota