New Reviewer

Bankers Life And Casualty Company - Steer clear of this company

Parents have been paying LTC premiums for years, finally at point of use. Have been trying for 3 months to receive reimbursements. Have tried calling the 800-621-**** number. It's a call center located in the Philippines. Can't understand a word they say, plus they have no idea what they are doing. They have hung up on me twice. Send e-mails and get conflicting responses via letters. Very frustrating. Getting ready to contact some lawyers to see what they can do. STAY CLEAR OF THIS COMPANY!!!!!
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ID
#1758288 Review #1758288 is a subjective opinion of poster.
Location
Tucson, Arizona
Service
Bankers Life And Casualty Company Claim
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution