New Reviewer
AOL is the worse customer service company I have spoken to. Your lucky if you can understand their overseas accents and speaking English, when they we're born in India. My account has been taking over by the woman I am divorcing, only to have her get a new...
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ID
#342395 Review #342395 is a subjective opinion of poster.
Location
Boston, Massachusetts
Loss
$500
New Reviewer

Comcast Non published/non listed and Blocked I. D.

After 10 years of having the same telephone land line number, I made a change only because the only calls I received we're all from the woman I have been divorcing for the last 12 months. She was calling near 100 times a day and I would pull my phone plug out of my modem. I gave up my number one afternoon on or near May 2nd and I had a Comcast rep. call to ask me if he may give her information and my new number the next morning. I told him of course not, and also that she is the reason I needed to changed my number. He told me it would be settled by saying that he couldn't contact me. He called back 19 minutes later to tell me that he assigned her the number I had, long before I met her. I filed a complaint with the FCC. My account has been flagged with big red letters, telling employee's not to give her any information, long before this, because she has called almost every day to change my account settings. The account is solely mine and they know when they have a woman seeking changes to access my voice mail, that it's wrong. She has also changed my Social Security, last 4 digits that I have on file with them. Since giving my number up, I have needed to change it two additional times, bringing my I.D.'s to a Comcast office because she had been calling repeatedly. She has my current number, after three changes and I thought I would give up, since the Comcast reps. seem to get away with giving out unlisted numbers whenever they feel they want to. I pay a premium price for privacy and cannot get it thru the workers at Comcast Centers worldwide and I feel that I deserve compensation for these security breaches and the time spent working to get my identity back on my account. I also have not been able to access my calling features on their website. The call me almost daily to ask questions and let me know they are working on the trouble ticket. This calling has not stopped, but slowed down, due to a death in her family. It's the first break I have had in several months.
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ID
#341222 Review #341222 is a subjective opinion of poster.
Location
Boston, Massachusetts