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Emergency Essentials - EmergencyEssentials.com double-charged us

They double-charged us for an item and won't respond to our emails/calls. Our credit card company won't issue a refund without a response from them, so we are stuck. What can we do? We shouldn't have ever used emergencyessentials.com or beprepared.com. Their products are also a bit sub-par, but you get what you pay for. Unfortunately, that's not 100% the case here... Hopefully this review will at least prevent this from happening to more people. If anyone has any suggestions on how to reach them and get this corrected, please respond to this post.
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2 comments
#808589

Please call 1800.995.0140 and ask for the Customer Service Manager, Rob or any other supervisor. They will help you with this concern.

#531894

Contact them at 1-80*-***-**** or email sales@***.com

They are great to work with.

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#340579 Review #340579 is a subjective opinion of poster.
Location
Denver, Colorado