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Green Motion United Kingdom - Charged £1400 for light dent that they didnt even assess or repair

Green Motion United Kingdom - Charged £1400 for light dent that they didnt even assess or repair
Green Motion United Kingdom - Charged £1400 for light dent that they didnt even assess or repair
Green Motion United Kingdom - Charged £1400 for light dent that they didnt even assess or repair
Green Motion United Kingdom - Charged £1400 for light dent that they didnt even assess or repair
Returned hire car 06 Dec. Car had a very light dent on the hatch that is barely visible. Green Motion charged me £1400. When I complained they admitted they had not even assessed or had the repair carried out. Since then they wont reply to my emails, so I have started a complaint with Trading Standards UK. (https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/)
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ID
#1753738 Review #1753738 is a subjective opinion of poster.
Service
Green Motion Car Rental
Cons
  • Unfair charges
  • Lack of communication
  • Way they steal money from people
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1400
Preferred solution
Full refund