Stephanie Fug
map-marker Philadelphia, Pennsylvania

Appstack: all hard sell, NO support

I signed up for an Appstack "free 30-day trial mobile app." The sales representative was very persistent in calling me before I signed up, but afterward I could not EVER get anyone from Appstack on the phone, for support, information or anything else. I emailed my client support person, I left voicemail messages, and none were ever returned. In order to cancel my account I had to call the sales department, since not only was there no response from support, their voicemail was chronically full. You should know that it's possible to get a mobile site for much less than Appstack charges; $59.95 is RIDICULOUS. There are companies out there who will provide them for $2-$5 a month.
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1 comment
Guest

Dear PrettyLady,

I apologize for your experience with AppStack. Customer service is our number one priority and hearing about your frustrations will be noted and used for coaching and training purposes with our team.

As for our $59.95 package, this also includes mobile advertising, along with the mobile website. Which we have found to be very competitive in pricing.

Thank you for giving AppStack a try and we wish you the best of luck in your business.