Pmwaltrip W
map-marker Pensacola, Florida

Telebrands - Fraud/Scam

I saw add on TV "Baders natural solution to things that bug you" for 19.99. I ordered it. They charged my credit card 129.86. I called customer service that happens to be in India and they said I ordered 5 books plus a calendar and other things which I did not. THIS IS A FRAUD AND A SCAM!!!! They said to refuse delivery which I did and they would give full refund. It's been 30 days I have proof they got it back, they said a refund was credited to my credit card yesterday. Credit card company says they didn't, but would credit my account and refuse payment to them.
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Loss:
$130
Pmwaltrip W
map-marker Cantonment, Florida

Verizon Wireless - Great phone service lousey customer service

Recently I lost my cell phone and had to get a replacement, only Verizon doesn't call it a replacement,One, they don't have the same exact cell phone which is what I wanted, so two any type I would choose is defined by them as an "upgrade" and thus they charge an upgrade fee of 30.00, and unless you want to pay an inflated full retail price for the cell phone you have to sign a 2 year contract. I am the first to say that I like their phone service I have no complaint there for it is great, however all of that is wiped out by their customer service which doesn't matter if you are dealing store personnel , on line or by phone.I will probably change companies just for this reason.
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Loss:
$160