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Centurylink - Being throtted
Update by user Apr 05, 2021

After I tried additional contacts with tech, which once again didn't work and wasted my time, I complained to Centurylink's Facebook account, and after several days was referred back to tech, and this time they admitted I simply needed a new modem. They sent a new one...

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ID
#2447171 Review #2447171 is a subjective opinion of poster.
Location
Monroe, Louisiana
Loss
$120
Preferred solution
Let the company propose a solution

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FedEx - Fake attempted deliveries

FedEx - Fake attempted deliveries
I was home all three times that they claimed to have made delivery attempts, and also there was no delivery notice sticker left on front or back doors during any of those alleged delivery attempts. I called their office number and they just let it ring off the hook. For another delivery last week they faked the first delivery, while I was home and no sticker left; then made the delivery the next day while I was home again, but just tossed the package outside my apartment door where it could have been stolen. They've been doing this as far back as 2019 when I had to cancel a big order because they again had made no delivery attempts.

User's recommendation: make sure company deliveries by USPS before ordering.

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ID
#2424035 Review #2424035 is a subjective opinion of poster.
Service
Fedex Shipping Service
Preferred solution
Deliver product or service ordered

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Wish - Company engages in fraud of their sellers and customers
Wish - Company engages in fraud of their sellers and customers
Wish - Company engages in fraud of their sellers and customers
Update by user Jun 06, 2020

Company fixed issue and I have been provided with full refund

Update by user Jun 06, 2020

Company would not respond to my many messages, so after I submitted this review here I also submitted a complaint with the BBB. Only then did the company issue me a full refund.

Original review posted by user May 07, 2020
I ordered a couple of small, cheap toys, and later some plastic candy canes. All came from...
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Resolved
ID
#1911946 Review #1911946 is a subjective opinion of poster.
Pros
  • Low prices
Loss
$245
Preferred solution
Full refund

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Thrifty White Pharmacy - Stay away from this pharmacy

Thrifty White Pharmacy - Stay away from this pharmacy
When it comes to their errors the pharmacists and manager apparently believe that offense is the best defense. I was given only 30 pills (half the number I needed for the month) and upon third contact with them the pharmacist Allie claimed it was all my fault for not calling back soon enough on third contact (there was only a third contact because I had offered to go home and search again). How could calling back faster have solved the problem? She claims she could have done an inventory check. When I pointed out she still could she came back and said their inventory matched their records, that I received 60 pills. That's not possible unless someone changed the inventory to compensate for their error. She claimed that their system does not show which pharmacist filled the order. Manager Taviah admitted that is not true, but didn't seem to have any concern that Allie told me that. Taviah claims she doesn't know what Allie told me yes she does because I told her. Allie claimed if I called back earlier they could have run the insurance again to see if it would give me extra pills no they already did that, and insurance won't give you extra pills. Allie claimed they will never give someone extra pills to make up for an error, but Taviah admitted that was also untrue. Taviah just says I don't know why [Allie] would say that, as if Allie did not say that. I don't know either. I also didn't know why I was being blamed for their error. I asked simply that my insurance be credited for the missing 30 pills (a non-controlled substance). They refuse. Taviah claims any number of things could have happened to my pills after I left the store, such as someone going into them and removing some. When I responded that I live alone and no one else has any access to them at any point after I leave the store, that didn't change her opinion. Facts don't matter. There seems to be a culture here of thinking negatively of the customers and always trying to be right, even when they're wrong. When I ordered refills the online system also repeatedly sent me to pick up prescriptions three days later, and when I did so I often found that if the insurance declined, for whatever reason, then I made a wasted trip. Also the online account won't tell you if any prescriptions are waiting for pick-up, or let you place older prescriptions into archives. They also have business cards which don't indicate their last names, which is odd. After I started with this pharmacy my doctor told me he had problems with the way they do things and that the manager refused to make any changes, so he no longer refers patients to them.
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ID
#1729603 Review #1729603 is a subjective opinion of poster.
Service
Thrifty White Pharmacy Pharmacist
Pros
  • Close to my home
Cons
  • Medication errors
  • Blame you for their error
  • Fraud
Reason of review
fraud
Preferred solution
credit to insurance

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Party City - Hostile employee called police on me for looking for box in dumpster

Party City - Hostile employee called police on me for looking for box in dumpster
I've shopped at this location several times. I was standing at a cardboard dumpster (behind Party City in Fargo, ND) and the back door was propped open. I just looked through a few boxes at the top of the full dumpster when a middle-age female Party City employee at the door said in a hostile tone “Excuse me! What do you think you're doing?!” I said, “just looking for a box.” She said in an annoyed tone “I don't feel comfortable being here alone with you digging through 'my' dumpster.” (is this the manager?) I said “that's not really reasonable is it?” She said, “I'm calling the police!” I walk over to some other dumpsters behind other stores and and couldn't find a box the right size and then went back to my car and she was now standing in front of my car talking into a cell phone and reading out my tag number and telling them it's dark out (it was about 7p and not dark yet). I left within 90 seconds of her starting this conversation. If she had really been afraid why would she come outside and initiate a confrontation with a stranger? Why didn't she just close the door and stay inside? They were open another two hours, so she wasn't there alone. I was just looking for a box to mail a gift to sick family member. I wrote to Party City and they said the Fargo store would respond. Several weeks later I wrote back and said that there had not been any response. They did not respond.
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ID
#1697414 Review #1697414 is a subjective opinion of poster.
Service
Party City Manager
Pros
  • Party merchandise
Cons
  • No accountability for hostile agreessive actions by employee
  • 911 abuse
  • No response from company
Reason of review
hostile employee
Preferred solution
respond responsibly and deal with hostile employee who uses police against people

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Ebay - Forcing sellers' items to auto-relist, resulting in high fees

I've been an Ebay customer for 15 years and a seller for about ten years. In March of this year Ebay changed it's polices, forcing the selling of items using the Buy-It-Now option to aromatically relist after 30 days. This led to high relisting fees – 35 cents per item (most of my items, trading cards, sell for $1.50) – which I told them I cannot afford as a small seller. I've tried to daily monitor my account and cancel listings before they auto relist, but some days I'm busy and items then relist. When this happened last month I canceled the listings the next day and asked for a refund of the listing fees. They told me they would do so, but went ahead and charged me overs $120, mostly in listing fees. Today I contacted them and they just argued and claimed that there are no notes in the system showing I had called, but that they would not have credited me in any case. I said I will stop selling and buying. They don't care. I looked at their community boards and there are many notices from other sellers complaining about his same issue.
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ID
#1670986 Review #1670986 is a subjective opinion of poster.
Pros
  • Being able to shop from home
  • Rare items for sale
  • Nation-wide customer base
Cons
  • Non-responsive to sellers feedback
  • Unfair fees
  • Management hostile to small sellers
Reason of review
fees
Loss
$100
Preferred solution
cancellation of listing fees -- I delisted the day after the items listed

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Whale of a Wash - Weasel of a Wash

I was a regular customer at this car wash, but after speaking to the *** of an owner John Lynn I will never go back again. At 9am on Friday I went to the 12th Avenue North location in Fargo, which is not the regular location I use, and put $10 in the dispenser thinking it was the change dispenser. Then I realized it only dispensed premium car washes (the changer is inside). I then pressed the “Refund” button to get my money back but nothing came out (its apparently purposely rendered inoperative, or this one button is just never fixed). I called the phone number on the door and spoke to Lynn (owner and sole employee). He told me, untruthfully, that he had “no way” to make a refund (he would be inconvenienced to come over and get my money out of the machine, or at least mail me a refund check). He also told me I was “the first one in two years” who had made this mistake (??) and I had to buy a premium ticket ($5 lowest cost) and get tokens as change. I said I just get $2 washes and didn't want premium ones. He said that he would not give a refund. I asked why then there was a refund button. He said someone else would enjoy getting free tickets. I said I didn't know what he was talking about. Later he clarified to make the rudeness obvious by stating that I could just leave the money in the machine and someone else would get $10 in free washes. He kept trying to divert the discussion by turning it into a talk about tokens as opposed to quarters. I said I wanted my money back. He said he wished I would call the police or go to small claims court! The guy's a real horse's “A”. My advise: DO NOT WASTE YOUR MONEY at this Weasel of a Wash.
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ID
#400667 Review #400667 is a subjective opinion of poster.
Loss
$10

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Boost Mobile - Customer Service ***

I was paying per minute and suddenly the rate skyrocketed to 25 cents a minute. I called Boost and spent 20 minutes listening to a sales pitch about how I needed some new plan. I then spoke to a manager (yet another young male in a foreign call center) who promised to send me a free phone that would allow me to speak at a lower per minute cost. Three weeks later and no phone. I call Boost back and there is no record of a phone order. I get cut off while being transferred and I have to call back to the root of their phone tree and listen once again to every possible issue except the one I'm calling about. Only after you listen to hundreds of possible options can you finally dial zero and wait to speak to a customer sales representative. Then I got cut off again and had to go through that all over! Now they say that I can again wait another three weeks for a new phone to be sent out. I asked them what they are going to do about the “manager” who promised me the phone that never placed an order. They refuse to answer. I asked again so the representative disconnected me! They will make your life miserable! DO NOT USE BOOST
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ID
#375865 Review #375865 is a subjective opinion of poster.
Location
Fargo, North Dakota
Service
Boost Mobile Phone Service
Loss
$200

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Canon printer

I bought a Canon Pixma MP280 printer and scanner because it had a high ratting in Consumer Reports, and now less than a year later a paper jam knocks it out of service. I called technical support and the first thing they want to know is whether or not I was using a Canon ink cartridge (no, I've successfully used a store brand for the past year). They then declare that as the reason for the paper jam and they don't want to help me. Canon also doesn't repair this model any more! They gave me no assistance whatsoever.
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2 comments
#727611

Sorry to read of your problem w/Canon. First off are you totally sure you were talking to someone @Canon?

The reason I ask is that my Canon MP490 just flat stopped printing after I had black & color cartridges refilled and placed the newly-filled carts in the printer.

Called Canon to ask about the NON-PRINTING issue; was told that I'd be transferred to a troubleshooter.

Wrong. Didn't get Canon trouble-fixer...got sent to someplace called Iyoki where the on-phone rep told me "never ever refill carts; they will not allow printer to work if you use refilled cartridges."

Well. I got to tinking around with the printer myself and voila! It works now, no problems at all, oh and the refilled carts are performing great.

NO NEED to buy brand new cartridges OR the new printer the Iyoki rep insisted I had to do.

Bunch of bs; bottom line please be careful as to what firm you may be talking to. I nearly got S*****d.

#662348

Buy a different brand my canon pixma eats ink--total waster

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ID
#338219 Review #338219 is a subjective opinion of poster.
Location
Detroit Lakes, Minnesota
Product
Canon Printer