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Ascentive - What am i to do?

i made the mistake of buying(visa card) the ascentive "speedscan" software and 2 days later asked to be reimbursed because i wasn't sure of its efficiency and this was accepted but now although asked to delete the program it is systematically refused :"sorry exe. must close" in the configuration panel.obviously i'm not the only one faced with this dilemna.help,please anyone! i have a 9400 Inspiron XP 2000 Dell PC an am using it on it only since August 2006 and haven't downloaded Vista because my PC would become too slow.awaiting your reaction.
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1 comment
#45504

Some of these so-called "pc utilities" get slick and don't show up in add/remove programs. You can HACKK it out by deleting all files and registry entries but it's not easy for a novice.

If you have system restore active, pick a date prior to the install and resore to that point. That can br the quickest and easiest way to get it done

DOC

ID
#139086 Review #139086 is a subjective opinion of poster.
Location
Lyon, Rhone-Alpes