New Reviewer

Straight Talk Wireless - Put minutes on my phone

It was the wrong number
View full review
4 comments
#1798192

Hi. This is Maria from Straight Talk Wireless.

We're sorry to hear that the minutes were added to the wrong phone number. Let us further check on it and seen how we can further assist. Please contact us via chat at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

#1797788

Hi Luby. This is Maria from Straight Talk Wireless.

We read your post, and we are sorry if you are having this problem. Let us further check your account so we can provide a concrete resolution for this issue. Please chat with us at http://bit.ly/2CuBvXO. You may also contact our Customer Care Center at 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

#1797516

Hi, Luby. This is Maria from Straight Talk Wireless.

We're sorry to hear that. We'd like to speak with you to check your account and see what options might be available for you. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support or contact our customer care at 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

#1797504

Hi Luby. This is MariaST from Straight Talk Wireless.

Please chat with us using this link http://bit.ly/2CuBvXO for us to further assist you with your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

View more comments (3)
ID
#1747243 Review #1747243 is a subjective opinion of poster.