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In late April, USAA closed our business account by mistake. Sounds incredible, but it is absolutely true. In February, USAA Bank had sent us a form to complete about foreign ownership. We completed the form, faxed it to USAA, and thought all was well. In March we...
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5 comments
#1212452

No need to be a private author. I have been a USAA member for 19 years.

I have had been using banking for over 6 years. I was on my last check book thursday september 8, when I was buying a new car. I asked my wife to order me some new checks since after 6 years we ran out. USAA thought we were running a business in a personal account due to the high amount of the checks and closed it friday.

without notifiying me other than a letter in the mail. all the other checks I had written that week. of course bounced. making me a common criminal that they say they have zero liability for.

If I have the money in may checking account why can I not write a check for WTF I want. It *** me off to see commercials on Sunday during football talking about how they Stand by you.

At the end of the day. I wont bank with anyone I cannot go in and sit down in their office.

USAA pays their reps 10 dollars an hour to deal with 100 an hour questions. Go *** yourself USAA as I await a call from a manager or CEO.

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ID
#334939 Review #334939 is a subjective opinion of poster.
Location
Lebanon, Missouri
Product
Usaa Deposit
Reason of review
Poor customer service