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Do Not Use jimdo.com

Will NEVER Jimdo service again. Terrible service all round as we had cancelled our services due to their system continuously having issues with our website going offline and emails being constantly down, meaning we were missing out on customers. When I had tried to contact Jimdo support asking them why their server was down they said they were having technical issues and it would be up in a few hours, 48 hours later the website was still down which had cost our business a lot of sales just before Christmas. I had decided to cancel my services and yet they are still charging my credit card, so I have raised a dispute with my bank for a refund. This was a costly lesson not to use cheap template systems that look appealing, in the end it cost us a lot more money and stress so decided to pay a website design company more money to have a professional custom website design, 0/5 star review for https://www.jimdo.com
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1 comment
#1895315

Totally agree, the bills just kept rolling in, any question was answered with "just pay up or we will take legal action" its a scam.-----------------

ID
#1742270 Review #1742270 is a subjective opinion of poster.
Service
Jimdo Web Design Service
Cons
  • Hard to use
  • Website system is clunky and old
  • No refund
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund