USAA is awful
0 Votes First, back in 2010 when my husband was deployed, I received no less than 5 phone calls in the same day from USAA. Each time I was told that my husband would have to have a physical for the extra life insurance policy he took out. When I informed them that that would be impossible since he was deployed, they would yell and get rude with me. It was a very stressful time for me and I didn't not need or ask for that kind of harassment. Now, fast forward to this summer and I've been trying to slowly pay off my credit card. Times have been a bit rough since I have been out of work for a year. When I called to try and work out some payment plan with them, I was transferred from representative to representative and each time getting nothing but judgment and rude comments. And now today, I get another call from them, wondering why I'm having a hard time making payments and more harassment. I will be dropping them like a hot potato
North Las Vegas, Nevada
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