Travel star place me in wrong hotel, not in package
Dear All, Please be very careful with TRAVEL STAR PTE LTD. They had placed me in a 3 star hotel instead of the package 4 star. Had called back from destination on the first day of tour, they insisted that they can't do anything. Had made 3 calls back to Singapore, they pushed me from sales person to sales person. Person who sold me the package was Louis, next Kim n finally Iris. Their local destination representation kept pusing blame, tour guide refused to call back office. Ruin my holiday and wasted my overseas call charges. Totally disappointed with them!
Hanoi, Ha Noi
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