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Golden Technologies - Buy a Better Quality Chair in a Cheaper Brand

Golden Technologies - Buy a Better Quality Chair in a Cheaper Brand
Golden Technologies - Buy a Better Quality Chair in a Cheaper Brand
Golden Technologies - Buy a Better Quality Chair in a Cheaper Brand
Golden Technologies - Buy a Better Quality Chair in a Cheaper Brand
The outer material of this $1200.00 chair is of very poor quality. After my using this chair for about one year, I noticed that the outer material had begun to peel off (Please see the attached photos). I ignored the problem for a while. However, the problem got worst and worst. I finally contacted Golden Technologies. Its representative suggested that I replace the damaged outer surface with new material at the cost of $600.00 - $900.00. I asked if they would give a discount since the problem was due to poor quality of material. They would not discount the replacement. I have had another recliner for about 15 years, which costed about 1/3 the cost of this Golden chair. It has not peeled in any way. Therefore, my suggestion and conclusion are, its better to buy a cheaper recliner, because a more expensive recliner does not mean better quality.
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1 comment
#2029418

Golden sells inferior products at inflated prices. My chair has left me in the lurch 3 times in three years.

ID
#1734020 Review #1734020 is a subjective opinion of poster.
Product
Golden Technologies Chair
Pros
  • Representative returned call
Cons
  • Not honoring warranty
Reason of review
Warranty issue
Preferred solution
Price reduction