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New Reviewer

Nine Stars - Terrible customer service

Update by user Feb 28, 2021

I finally got a number to return the item. Unfortunately I have not heard if they got it and do not have a refund.

I probably will not get a refund. The customer service at this company it so bad.

Original review posted by user Jan 28, 2021
I ordered a replacement lid for my trash can. It was the number on my lid but it is clearly the wrong lid. I have been trying for two weeks to get an RA number so I can return it. They do not answer my emails and when I call it go to voicemail and then nothing happens. Stay away from them.. If I do not get the number in 30 days I cannot get my money back. Terrible.Do not

User's recommendation: Stay away from this company.

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ID
#2398823 Review #2398823 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

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New Reviewer

Resolved: Farmhouse Is My Style - Never got my product getting the runaround

Update by user Aug 13, 2020

Company fixed the issue and I have been provided with product or service ordered. The package finally came. I would not recommend the company, but I am glad it came..

Original review posted by user Jul 12, 2020
I ordered my bag on 6-2-2020. I received a tracking number that DHL says does not exist. I keep getting email that say it is coming but nothing ever comes. I noticed other people have had similar problems. This is a total rip off.

User's recommendation: DO NOT SHOP WITH THIS COMPANY.

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Resolved
ID
#2050704 Review #2050704 is a subjective opinion of poster.
Service
Farmhouse Is My Style Shipping Service
Loss
$26
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

GardenHouseFlags - Rotten Customer Service

I ordered flags in May and it is now June 30th and my order is still not complete. The company only contacted me that one of the flags was on back order after I complained. Still haven't heard anymore and I asked them to refund my money and they would not. I hope no one ever orders from them and if you do be prepared to wait. I needed the flag that I still haven't gotten to mark a special anniversary. So much for that. Not sure how this company stays in business. I wouldn't ever order from them again.
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ID
#328394 Review #328394 is a subjective opinion of poster.
Location
Gaithersburg, Maryland