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Verified Reviewer Advanced ReviewerHewlett Packard - HP is a hot mess. Avoid doing business with them.
- Dynfunctional website
- Ineffective and inefficient tech support
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Verified Reviewer Advanced ReviewerDon't Trust Dell Computer -- They do NOT support what they sell
After Dell REFUSED to honor their software support agreement and refunded the money I had paid for that service, I took it to a local computer store.There were able to fix the software for $99, and the $99 also gives me a year of support.Dell was either (1) too...
- Discourteous
- Unreliable
- Untrustworthy
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Verified Reviewer Advanced ReviewerLOT Polish Airlines - No help with lost baggage
LOT was adamant that they would not pay the cost of the clothing I had to buy when they completely mishandled my baggage.My initial flight was on United where I connected with LOT to Krakow.I eventually called United. LOT is part of United's Star Alliance. United said...
- Reasonable in flight service
- Good schedule
- Unwillingness to pay for replacement clothing needed
- Incompetent response when baggage is lost
- No one to speak to where the baggage is likely located
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Verified Reviewer Advanced ReviewerWindows - Horrible customer support - Terrible software design
User's recommendation: Before you get in bed with Microsoft, make sure you understand your exposure.
- Great product stability
- Usually good
- Horrible support
- Incompetent support staff
- Poor design
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Verified Reviewer Advanced ReviewerHome Depot - Spring TX - Holzworth Rd
pissedconsumer.com just sent me an email asking whether Home Depot had reached out to me in response to my complaint.They have not. Apparently, that says a lot about how little Home Depot cares about mistreating a customer.
No email.
No phone call. So, apparently they...
- Very poor customer service
- Very poor communications
- Bad inventory
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Verified Reviewer Advanced Reviewer
Eventually, I contacted United Airlines which sold me the ticket on a combination of United and LOT. United agreed that my claim was valid and reasonable.
My claim was for the cost of clothing (and a few toiletries) purchased when LOT mishandled my suitcase resulting in me nothing having a change of clothing for five days. LOT offered me half of the $664 I spent. I am 72, and I really did not need additional clothing. I offered to return the purchased items to LOT.
LOT was stubborn and refused to reimburse more than half of what I had to spend. United agreed that this was unreasonable. United reimbursed me fully (it took a few months) and said that they would pursue reimbursement from their Star Alliance partner LOT. Based on this experience, I would recommend that travelers find alternative airlines.
LOT is not a huge airline, yet there are many complaints on this website about egregious conduct by LOT. There are plenty of airlines flying to major Polish airports. I would advise travelers to avoid flying LOT for the same reason that you would avoid dealing with any company which is too cheap to meet its obligations. By the way, I did look into suing LOT in small claims court in the US.
I could not find LOT registered to do business in Illinois.
LOT has had flights of out Chicago for decades, but apparently they are not registered to do business in Illinois. That sounds pretty shady to me, and shady conduct is exactly what I experienced regarding my delayed baggage claim n