New Reviewer

Shapermint - Just don't do it. It's not worth it if your order is not correct

Nobody answers the phone. You are allowed to leave a message and no one ever calls you back. You are constantly encouraged to use the computer or text messaging service instead of talking to an actual person. Poor vision has made those options not acceptable for me, I need to speak to a human being. They refuse to help or even contact me.
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1 comment
#1792089

We're sorry to hear that, Deliah. Please send us a DM with your order details via FB messenger, and we'll make sure that someone from our Customer Care team will assist your right away.

ID
#1729186 Review #1729186 is a subjective opinion of poster.
Service
Shapermint Customer Care
Reason of review
Poor customer service
Loss
$35
Preferred solution
Deliver product or service ordered