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DressLily - Received wrong order

They picked up and hung up right away is this company a scam or do they just send you random *** because I didnt order a hoodie I ordered a dress
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ID
#1728940 Review #1728940 is a subjective opinion of poster.
Product
Dresslily Hoodie
Pros
  • Regular discounts
  • Prices and customer service
  • Good products
Cons
  • Received wrong item
Reason of review
Problem with delivery
Loss
$16
Preferred solution
Deliver product or service ordered